Mconnectz

“As part of Business Ops Digitalization effort we adapt newer IT solutions turning interactions, communications, business functions and business models into (more) digital ones which often boils down to a mix of digital and physical as in omnichannel customer service, integrated marketing or smart manufacturing with a mix of autonomous, semi-autonomous and manual operations”

Digitalization according to Gartner end 2013 – more or less a synonym of digital transformation